Marketing and psychology interweave. Why? Simply because marketing is the system and the method we use to price,…
read moreMany pharmacies use discounts on consumer products to attract new customers and, consequently, to increase sales. This short-term…
read morePersonalized communication and promotion are the key words for a pharmacy’s growth. Your marketing plan should be composed…
read moreLoyalty programs, very popular nowadays, are based on a simple principle. The pharmacy rewards its loyal customers and…
read moreHave you ever wondered how do customers reach the final decision of buying a product? According to medical…
read moreEffective communication with the existing and the potential audience is the pillar of success of a pharmacy. Nowadays,…
read moreModern businesses need to have in-depth knowledge of their customers and thorough understanding of their expectations. They also…
read moreCertain pharmacists, trying to cope with the increased competition, overestimate their resources and, sometimes, exaggerate about the abilities…
read morePharmacists very often get obsessed with increasing their clientele. Many of them adopt a common misconception that once…
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How to deal with impatient customers
Quite a few pharmacists feel embarrassed when they have to deal with impatient or dissatisfied customers, who feel…
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