You have your own pharmacy. What’s next? 1201 631 Pharmacy2020

You have your own pharmacy. What’s next?

You run your own pharmacy and you are surely aware that no business can stand out if the manager is…

Women, Consumer Behavior, Pharmacy: a dynamic triangle 1200 631 Pharmacy2020

Women, Consumer Behavior, Pharmacy: a dynamic triangle

Pharmacies nowadays have gone beyond the obvious, i.e. fulfilling prescriptions and offering health services. They offer a wide range of…

Online pharmacy: a phenomenon of our times 1200 631 Pharmacy2020

Online pharmacy: a phenomenon of our times

The online pharmacy is the online service of a «physical» licensed pharmacy.  The two of them can perfectly co-exist as…

Music in your pharmacy? Yes, for a number of reasons 1200 631 Pharmacy2020

Music in your pharmacy? Yes, for a number of reasons

The majority of customers feel embarrassed when they enter a silent store where nothing is heard. This leads them subconsciously…

Millennial mothers: Αn interesting target group for your pharmacy 1200 631 Pharmacy2020

Millennial mothers: Αn interesting target group for your pharmacy

Who are considered millennial moms? Mothers who were born between 1980 and 2000. They form a very interesting target group…

How can I offer the best possible service? 1200 631 Pharmacy2020

How can I offer the best possible service?

Modern pharmacies have gone beyond providing medicines or high-quality consumer products. The main concern for the pharmacist and his staff…

Caring for my clients 1200 631 Pharmacy2020

Caring for my clients

The pharmacist-client relationship has shifted from just selling medicines to the creation of a personal relationship and an excellent customer…

Boost both physical & online sales 1200 631 Pharmacy2020

Boost both physical & online sales

Pharmacies are looking for ways to offer their customers a pleasant and seamless shopping experience, either through their physical store…

3 things you should never tell your customers 1200 631 Pharmacy2020

3 things you should never tell your customers

The study “The Three Ds of Customer Experience” by James Allen, Frederick F. Reichheld and Barney Hamilton reveals that 8…

Team spirit boosts your pharmacy’s results 1201 631 Pharmacy2020

Team spirit boosts your pharmacy’s results

All pharmacists dread extremely busy days, when the number of customers in queue is steadily increasing and the flow of…

Private label products at your pharmacy 1201 631 Pharmacy2020

Private label products at your pharmacy

Consumers’ preference to private label products has been a clear trend in recent years, although there are still people who…

Satisfied customers lead to increased sales 1201 631 Pharmacy2020

Satisfied customers lead to increased sales

Satisfied customers mean two things for a pharmacy: first of all they are loyal and, secondly, they are willing to…