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You have your own pharmacy. What’s next?
You run your own pharmacy and you are surely aware that no business can stand out if the…
read moreYou run your own pharmacy and you are surely aware that no business can stand out if the…
read moreThe majority of customers feel embarrassed when they enter a silent store where nothing is heard. This leads…
read moreModern pharmacies have gone beyond providing medicines or high-quality consumer products. The main concern for the pharmacist and…
read morePharmacies are looking for ways to offer their customers a pleasant and seamless shopping experience, either through their…
read moreThis story begins in 1906 with an economist who was observing the peas in his garden. The Italian…
read moreThe study “The Three Ds of Customer Experience” by James Allen, Frederick F. Reichheld and Barney Hamilton reveals…
read moreLet us make it clear altogether: this article applies to all pharmacies: small, medium, large or chains of…
read moreAll pharmacists dread extremely busy days, when the number of customers in queue is steadily increasing and the…
read moreSatisfied customers mean two things for a pharmacy: first of all they are loyal and, secondly, they are…
read moreLuck and coincidence constitute, by no means, the way to success. Goal-setting is the way to get what…
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