Pharmacy

Caring for my clients

Caring for my clients 1200 631 Pharmacy2020

The pharmacist-client relationship has shifted from just selling medicines to the creation of a personal relationship and an…

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Business ethics as a means of growth & competitiveness

Business ethics as a means of growth & competitiveness 1200 631 Pharmacy2020

Pharmacist, Andreas Kallivokas, writes for Pharmacy2020. In the fifth book of Aristotle’s “Nicomachean Ethics” there is a special…

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Boost both physical & online sales

Boost both physical & online sales 1200 631 Pharmacy2020

Pharmacies are looking for ways to offer their customers a pleasant and seamless shopping experience, either through their…

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The law of the vital few & the trivial many

The law of the vital few & the trivial many 1200 631 Pharmacy2020

This story begins in 1906 with an economist who was observing the peas in his garden. The Italian…

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3 things you should never tell your customers

3 things you should never tell your customers 1200 631 Pharmacy2020

The study “The Three Ds of Customer Experience” by James Allen, Frederick F. Reichheld and Barney Hamilton reveals…

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Is it wise for a pharmacy to use a human resources consultant?

Is it wise for a pharmacy to use a human resources consultant? 1201 631 Pharmacy2020

Let us make it clear altogether: this article applies to all pharmacies: small, medium, large or chains of…

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Team spirit boosts your pharmacy’s results

Team spirit boosts your pharmacy’s results 1201 631 Pharmacy2020

All pharmacists dread extremely busy days, when the number of customers in queue is steadily increasing and the…

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Private label products at your pharmacy

Private label products at your pharmacy 1201 631 Pharmacy2020

Consumers’ preference to private label products has been a clear trend in recent years, although there are still…

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Satisfied customers lead to increased sales

Satisfied customers lead to increased sales 1201 631 Pharmacy2020

Satisfied customers mean two things for a pharmacy: first of all they are loyal and, secondly, they are…

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Goal-setting leads to success

Goal-setting leads to success 1201 631 Pharmacy2020

Luck and coincidence constitute, by no means, the way to success. Goal-setting is the way to get what…

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