Consumers’ preference to private label products has been a clear trend in recent years, although there are still…
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Satisfied customers mean two things for a pharmacy: first of all they are loyal and, secondly, they are…
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Modern businesses need to have in-depth knowledge of their customers and thorough understanding of their expectations. They also…
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Certain pharmacists, trying to cope with the increased competition, overestimate their resources and, sometimes, exaggerate about the abilities…
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Pharmacists very often get obsessed with increasing their clientele. Many of them adopt a common misconception that once…
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Quite a few pharmacists feel embarrassed when they have to deal with impatient or dissatisfied customers, who feel…
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Why should patients and consumers prefer your pharmacy over your competitor at the corner? Some of the key…
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